Episode 141: Spending Time on Non-SIU Leads

OIG Roundtable (Formerly Retro Fraud)

Episode 141: Spending Time on Non-SIU Leads

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00:00 / 27:19

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Eric, Matt and Wade discuss leads and complaints that come to an SIU that are misdirected.  Whether it be identity theft, policy violations or cases generated from sunset codes, SIU teams should be ensuring that intake specialists, hotline agents and overall payment integrity teams are in alignment on proper case assignments.