HIPAA & Human Error

Many of us have visited a doctor’s office. And in many circumstances our doctors visit includes a follow up correspondence of some sort. Whether it was a medical assistant contacting a patient to set up his/her next doctor’s visit, or in some cases a follow up...

3 Ways to Prevent Physician Burnout

Medscape has been tracking physician burnout and suicide rates through their annual National Physician Burnout, Depression, and Suicide Report. Previous reports of physician burnout suggested that upwards of 50% of clinicians suffer from burnout or excessive...

What is the Healthcare Equality Index?

The Healthcare Equality Index (HEI) is the Human Rights Campaign’s national benchmarking tool used to evaluate healthcare facilities, their policies, and practices as they relate to the fair and equal treatment of LGBTQ patients, visitors, and employees. Since its...

HEDIS Season: The Home Stretch

As we approach the month of June, we also begin our downward slide towards the end of HEDIS season. HEDIS season, in all its glory, stretches through about 3 calendar seasons – and requires hard work from providers, chart reviewers, and record collection companies...