Episode 39: Don’t let Data Deceive You & Proper Triaging

OIG Roundtable (Formerly Retro Fraud)

Episode 39: Don't let Data Deceive You & Proper Triaging

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This week, Eric, Matt, Wade and Jaysen discuss complaint triaging. This is the beginning of the case management lifecycle. While no cases should be placed in a “Cookie cutter” scenario, proper up front triaging is going to save a lot in seeking ROI as well as opportunity costs. Understanding data can help with this process.